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Happy & Heard
We went to Ken Garff Honda Downtown when we were at the beginning of looking at vehicles. I was interested in the Prologue and spoke to Eddie. He was really helpful and I told him up front that we were at the beginning of our search and if he didnโt pester me, we would come back to that dealer when we were ready to buy. He was a man of his word. We came back and he searched for the particular model and color we were looking for. They gave us what we felt was a fair price. Just to assuage our curiosity, I went through the process of checking the Costco price, and the dealer they sent me to would charge us $5k ABOVE MSRP. Eddie checked the Costco price at Ken Garff and it was essentially the same price as we had agreed on (about $4k BELOW MSRP).They also gave us a fair price for our trade-in. We paid the deposit on a vehicle that needed to be shipped. It was about a 3 week wait. When the vehicle came in and was prepped, we went through the finalization process. They were able to get the trailer hitch installed while we were there so we didnโt have to come back like we had planned. They found significant saving for us by leasing-to-buy, rather than just purchasing it outright. At first we were very skeptical but as they laid out the numbers is made good sense. I would not hesitate to buy from them again and would highly recommend them if you are interested in a Honda.
It was a pleasure to work with Kevin, the salesman who helped me, and Colton, the finance representative. Kevin was very knowledgeable about the Hondas I was interested in and he was able to help me pick out a model that really suit d my needs. I would gladly recommend him to anyone. Colton was very helpful in getting me a good rate and pulling everything together for the eventual purchase.
Courteous and listened to my needs.
Best experience with Honda! I felt very taken care of and listened to. They were motivated to make a sale and made it work for me. I had personalized service and genuine people who care.
I was skeptical to go here. My car has only been to one place since we bought it in 2021. I called and talked to Kyle in service and explained my situation. He got me right in. The service I received was awesome. Their waiting area was great. I will definitely be back.
We have been purchasing Cars from Ron Brown for years. If fact this is our 6 th vehicle. And I couldnโt be happier with Ken Garff and Ron Brown 5 stars all the way!!!
Came in for a Advantage Care Care and Registration. I had an amazing experience with Sanel K. , he gave me a lot of useful information and I will be back for sure. They did a great a job very fast and with a smile. Thank you.
Giving them 5 stars because Danielle and Colton went above and beyond to help us get into a better situation with our car. It was crystal clear that they truly care about their customers. 10/10 would recommend them for your car buying needs.
Best car buying experience I've ever had! Alex was personable and knowledgeable. He went out of his way to find the car we were looking at purchasing. After a test drive, he had us out of there within 90 minutes! If you're looking for a Honda, Alex at Ken Garff Downtown is your man!
Excellent experience! Go see Eddie. Heโs knowledgeable, friendly, genuinely helpful, and willing to go above and beyond. Just a really great guy and exactly the kind of person you want to deal with when buying a car. I highly recommend this dealership as a direct result of my experience with Eddie.