The three things I'm looking for in a new car are compact size, fuel efficiency and reliability. Honda's generally 3/3 there. I also much prefer a vehicle with a manual transmission if it's reasonably feasible, which is sadly a much taller order these days. Lucky me, the dealership just happened to have a '24 Civic Si with a 1.5L turbo and a 6-speed manual transmission—and only 27k miles on it. Kevin, the salesman I worked with, was very accommodating and patient with me even after I told him upfront I was shopping around at other dealerships and wasn't looking to buy anything right away. He kept in touch with me but mostly just answered my questions and let the car sell itself. That's top marks in my book and I'd gladly buy from him again (though I trust he'll understand when I say I hope it won't be necessary for another 15-20 years).

Excellent care of my car and great customer service. This was one of the best car maintenance experiences ever, everything from scheduling an appointment to leaving was easy.

Honda workers are kind with their ability to make a difference choosing a car no rush

It was a totally positive experience to work with the staff here. We live the car.

We went to Ken Garff Honda Downtown when we were at the beginning of looking at vehicles. I was interested in the Prologue and spoke to Eddie. He was really helpful and I told him up front that we were at the beginning of our search and if he didn’t pester me, we would come back to that dealer when we were ready to buy. He was a man of his word. We came back and he searched for the particular model and color we were looking for. They gave us what we felt was a fair price. Just to assuage our curiosity, I went through the process of checking the Costco price, and the dealer they sent me to would charge us $5k ABOVE MSRP. Eddie checked the Costco price at Ken Garff and it was essentially the same price as we had agreed on (about $4k BELOW MSRP).They also gave us a fair price for our trade-in. We paid the deposit on a vehicle that needed to be shipped. It was about a 3 week wait. When the vehicle came in and was prepped, we went through the finalization process. They were able to get the trailer hitch installed while we were there so we didn’t have to come back like we had planned. They found significant saving for us by leasing-to-buy, rather than just purchasing it outright. At first we were very skeptical but as they laid out the numbers is made good sense. I would not hesitate to buy from them again and would highly recommend them if you are interested in a Honda.

It was a pleasure to work with Kevin, the salesman who helped me, and Colton, the finance representative. Kevin was very knowledgeable about the Hondas I was interested in and he was able to help me pick out a model that really suit d my needs. I would gladly recommend him to anyone. Colton was very helpful in getting me a good rate and pulling everything together for the eventual purchase.

Courteous and listened to my needs.

Best experience with Honda! I felt very taken care of and listened to. They were motivated to make a sale and made it work for me. I had personalized service and genuine people who care.

I was skeptical to go here. My car has only been to one place since we bought it in 2021. I called and talked to Kyle in service and explained my situation. He got me right in. The service I received was awesome. Their waiting area was great. I will definitely be back.

We have been purchasing Cars from Ron Brown for years. If fact this is our 6 th vehicle. And I couldn’t be happier with Ken Garff and Ron Brown 5 stars all the way!!!