Eddie and the whole Ken Garff crew were phenomenal! I truly could not have had a better experience.
Been very impressed with their professionalism. We've bought 2 cars from them and plan to buy a third. Sometimes the inventory isn't what you're looking for, but they're willing to bring it from other locations. And free drinks and popcorn for while you work on your deal. Good experience 🙂
We have bought our last 5 vehicles from Ken Garff Downtown. They are easy to deal with and give no pressure about buying. We have always dealt with Brandon Crapo and he always treats us well. It’s great to have a dealership that we can count on to treat us so well. We will be back!!
Joseph @ Ken Garff was fantastic. Always feel comfortable and at home when I bring my car in for servicing or for lube/oil.
It had been a loooong time since I had bought a car, mostly because of all the haggling involved. It was finally time and I had decided on a red Honda Civic Si coupe. Only Ken Garff had one in stock. I really hesitated contacting them because so many salespeople are so pushy. Not with Ken Garff. I got an email response from Marc, the internet manager, and he was very nice, not pushy and willing to work with my schedule to come in for a test drive. I couldn't make it the evening we had planned, but came in the next morning. The first person I met was Kris Vreeken and he offered to help me. I mentioned having been in contact with Marc and he went and got him. Marc was very nice and told me that Kris would work with me. He was great to work with! He was not pushy at all, pleasant to talk to, and knowledgeable about the car. I had done research about prices and dealer costs and was prepared for some heavy back and forth negotiating. I didn't have to do it. All he had to do was check if the end of the year clearance pricing applied to the Si, which it did, and I got a fair price just a little above dealer invoice and less than MSRP. I bought my car on a Thursday and on Monday morning the service manager called to setup an appointment to have the accessories I had purchased installed. I would totally go back to Ken Garff Honda downtown again!
One of the best car buying experiences I've ever had. Kris, my salesman, was super to work with and I feel I got a fair deal without all the haggling.
The experience was great from the beginning to the end. We got a good deal and didn't have to play the normal games. We weren't lied to and there were no surprises in price or anything as we went through the whole process. Thank you.
we had the privilege of working with Eddie Jepson at the Honda dealership. We ended up finding a really nice Hyundai Sante Fe Sport there and was pleased to learn all of the cool features it had even though we were at a Honda dealership. Eddie was knowledgeable, not pushy, and genuinely cared about what we needed for my family and I!!! Amazing service!!
We had already shopped around at other dealers and had gotten the classic high pressure pitch with mixed in half truths and outright lies. We were worn out and just wanted to be done car shopping. We went to Ken Garff and the sales person and manager we worked with were great. We feel we got a great deal for our trade in and on our new vehicle. We will definitely contact Ken Garff next time we are looking to buy a car.
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