Shaun was a great help in helping me find a perfect car! I would recommend him to everyone. He was very nice and one of the best dealers to work with.
The interest rate was a little higher than expected, but our sales guy was great!!!! I already referred my friend to buy a car from him!!!!
This place has been the best dealership I’ve been to. A big shout out to Paul for doing an incredible job with customer service and representing the company. Because of him I’ve taken my Honda Civic to be serviced several times and have referred family and friends to him and we’ve all been thoroughly impressed. He deserves a big bonus. I’ve been to Larry H. Miller and it is night and day compared to the service here at Ken Garff. At Larry I would have to get out of my car stand in line for service and not even one person decided to greet me. I had to walk up to someone for help. The customer service representatives were rude and abrupt. For Ken Garff, someone comes right up to me in the car, greets me and makes sure I’m taken care of immediately. Every return visit Paul remembers me by name and books me in as soon as possible. He walks me through all processes thoroughly and makes sure I’m comfortable with everything before going ahead with any service. The sales people are kind, courteous, acknowledges us, not pushy and opens doors for you. Waiting area is nice, spacious and comfortable. Every visit has been impressive. I highly recommend them to anyone. Great job guys, keep up the awesome work and I hope all of SLC goes to you guys. Cheers!
Chris took us through the process quick and easy. He even drove to Orem to pick me up personally, A+ dealership all the way.
Chris was the nicest salesman we've ever had! Honest, straight forward and didn't pressure us once. We were going to buy a car somewhere else buy decided to stay with Ken Garff because of Chris!
We weren't able to bring our new car home with us the night we bought it. Our finance person Mary and our salesman Chris were great to us. Chris drove our new car to us (in Provo). Great dealership and great people there.
Great staff, great dealership. We went in for a test drive only and ended up buying because our salesman was so courteous and professional WITHOUT coming across as a salesman. We were treated like friends and not customers. I highly recommend this dealership and Chris if you are looking for a new car!
I purchased a pre-owned car with them and Shaun did a great job making sure we were happy with the purchase and with our experience at Ken Garff Honda. Marcus helped us out with the financing, and was also very helpful and pleasant to work with. Thank you all for your help in making it a good experience!
I went to Ken Garff Hoda Downtown and met Brandon Carpo, the sales consultant. I could not determine specific model and wonder which model could fit for me best. Brandon explained the difference among the models and made me understand it definitely. After a test drive, he tried to make it sure that we were satisfied with his explanation. He is knowledgeable and gentle. He consulted it not in pushy way. He responded my e-mail containing some questions and requests rapidly. And he did his best even though it was over 8PM on Saturday when we bought it. The way he did was so impressing that my mother was touched.
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