These people are much better than crooksters at Larry Miller Honda. After two years of lying, cheating, deceiving and damaging our vehicle at the hands of Larry Miller Honda, we decided to travel an extra 7 miles to Ken Garff. We immediately felt the difference. We don't dread visiting the dealership anymore. We do not have to be constantly on red alert for fraud, deception, outrageous charges for fake repairs. Ken Garff identified that the problem was just the bad battery (three of the cells were malfunctioning), not major problem like stability control or electronics. We want to avoid Larry Miller like a plague. Try Ken Garff instead. Can't say about future, but until now they've been light years better than Larry Miller. Also notice, that to rip off the customers Larry Miller wants you to return every 4 to 5k miles, whereas Ken Garff goes by Oil Life Monitor instead. And don't get your vehicle scratched all over the place by Larry Miller's car wash.
I had a recall on my Honda Ridgeline they fixed it really fast and the staff were very friendly.
Surprisingly low-key experience. I worked out the price with Marc Narducci all through email. Walked in and Chris Proctor finished it all up. There were no issues or nonsense. The price was very fair. I highly recommend this dealership. I’ll go back there for my next car.
The customer experience was 10/10 they are through and not pushy! They allowed my husband and I to make an educated decision about our car and helped provide us with different financial options! Highly recommend!!!!
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