Customer Testimonials
Brandon is kind, has a great sense of humor, and listens to your needs and specifications. Car buying can be stressful but he made it pleasant. The dealership is a good place to go. I highly recommend Brandon!
I am one of those people that does not trust car mechanics, always feel like they are trying to sell you a repair. Been taking my car here for years and have never had that feeling great service and compatent service team.
The staff members are kind and helpful and the facilities are very clean. I am not giving it 5 stars however because when on vacation we lost our main key, called them up on our way through and they said stop in and they would get a new key made. After an hour of waiting and the delay on a 12 hour day of driving, I was informed their master keys wouldn't start my engine. Not really sure how a Honda store doesn't have the right master keys.
This is the 2nd Honda Accord that I purchased new from Ken Garff, downtown. Both times, was an excellent experience. A special thank you to Enoch Savy who takes care of the customer needs first, listens and really extends himself to make sure that the deal works for you. It's rare to go to a dealer and not be pressured by a sales pitch. He’s knowledgeable and knows about excellent customer service.Mary Woodward in finance was excellent too. I appreciate the fast service, she was friendly, very professional and went out of her way to make sure that she met our needs, answered the questions, and took the extra mile to follow-up and make sure everything is right for the customer. AWESOME!I'm definitely a Ken Garff customer. Thank you so much.
This is the 2nd Honda Accord that I purchased new from Ken Garff, downtown. Both times, was an excellent experience. A special thank you to Enoch Savy who takes care of the customer needs first, listens and really extends himself to make sure that the deal works for you. It's rare to go to a dealer and not be pressured by a sales pitch. He's knowledgeable and knows about excellent customer service. Mary Woodward in finance was excellent too. I appreciate the fast service, she was friendly, very professional and went out of her way to make sure that she met our needs, answered the questions, and took the extra mile to follow-up and make sure everything is right for the customer. AWESOME! I'm definitely a Ken Garff customer. Thank you so much.
I had the opportunity to meet two fine gentlemen... Doug in sales Chris in finance. This was by far the most pleasant experience I have ever had in my 63 years of buying a new vehicle, and that's on an average of every third year. Doug was more than gracious with his time, sense of humor, and experience. Chris was as well. I'm hoping that this will be the last vehicle I will ever purchase, however, that being said, if I ever purchase another vehicle, it will be utilizing Doug. I have nothing but good to say about Ken Garff and their personnel. Thank you so much. Nick.
Great service, friendly atmosphere good deals
We have bought three vehicles from Ken Garff Honda Downtown. The sales staff and service staff are outstanding. They have been extremely courteous and prompt in helping us. With our purchase of a 2018 Honda Odyssey Touring Van last week, we were especially grateful for the kind and professional service of Brandon Crapo in the Sales department. Thanks, Honda, for the continuing great service!
I purchased a new Civic yesterday. I live in Las Vegas and the exact car I wanted was pretty rare so I flew up to Salt Lake City when I finally found one. My sales people were Heather and Stan and they were both very helpful. I discussed pricing and put a deposit down on the car over email and Heather was really friendly and helpful the entire time! When the car arrived on their lot, they even sent me a video of it! Finance was a breeze and the process was very transparent. I highly recommend this Ken Garff, everyone is super nice and easy to work with.
Fantastic Experience. Eddie was great to work with as well as all involved.
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