Customer Testimonials

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Google Feb 12, 2025

Did great job as usual

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Google Feb 12, 2025

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Google Feb 10, 2025

I have filled out a survey already. I was treated so well and I highly recommend Ken Garff Honda Service to everyone

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Google Feb 10, 2025

Friendly and knowledgeable staff. Service Advisor told me what to expect and that what happened. 🙂

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Google Feb 7, 2025

Ver y goods service and very nice customers services

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Google Feb 6, 2025

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Google Feb 6, 2025

My car is 20 years old. Parts are not easy to find. They found it, and ordered and had it shipped from across the country. Great customer service.

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Google Feb 6, 2025

Jacob did a fantastic job taking care of my service and recall needs. The work was completed professionally and quicker than promised. Great job!

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Google Feb 3, 2025

Friendly and fast service

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Google Feb 2, 2025

We had an accident with our very new CRV. Frustrated and bummed out that we had to get body work on such a new car left me a bit apprehensive. After talking over the project with members of the Ken Garff team we were confident that the job would be done to our standards. We didn't want to be disappointed... Disappointed? Nope, from the minute we brought it in to the day we picked it up (on time) the communication was regular and helpful. The communication built confidence in our choice to go with team Garff. The job quality ...

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Google Feb 1, 2025

Took our car in for a recall repair. The technician that helped me was awesome. The repair was completed on time and the free car wash was a wonderful bonus!

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Google Feb 1, 2025

We got a very good deal, to include a very good allowance on our trade-in. The financing they offered was superior to that of my bank. Kudos to our sales rep, Tyler Briscoe for making the process as simple and hassle-free as we could hope for. We love our new car and are grateful to the folks around Ken Graff for making it happen.

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Google Feb 1, 2025

Come to pick up wiper blade service was excellent they even put them on for me and no charge and thank

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Google Feb 1, 2025

I was very pleased with Jacob. I appreciate his help to cut costs. He was very helpful and respectful!

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Google Jan 31, 2025

Great dealership. Glad they are expanding their building. Extra space will be good.

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Google Jan 31, 2025

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Google Jan 31, 2025

Fantastic people working there everyone wasn’t disrespectful. They were willing to help and that means a lot. The only reason this is in a five star is because they went almost 40 minutes past the time I was given for completion.

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Google Jan 31, 2025

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Google Jan 31, 2025

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Google Jan 31, 2025

Very good service.

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Google Jan 27, 2025

Ken Garff Autobody was professional and prompt. My car was finished much faster than I was expecting it to be and the completed work looked great.

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Google Jan 27, 2025

Everyone was nice, and the car runs good now. There were a lot of issues they found and I was able to be put on a payment plan which is very nice. 100% going back whenever I have an issue

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Google Jan 26, 2025

Had a great experience.

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Google Jan 25, 2025

I brought my Honda Pilot in for a recall on the fuel pump. The service advisors had ordered the replacement pump so it was at the dealer when I dropped off the car. Repairs were completed promptly and they gave me a ride share ride home and back. Work was completed on time and correctly.

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Google Jan 25, 2025

Nathan was freaking awesome and answered all my questions. I didn't feel frustrated in anyway this time. I will be asking for him every time here on out!

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Google Jan 24, 2025

The employees were friendly, extremely efficient, and effectively take care of the two recalls.

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Google Jan 23, 2025

Everything went very smoothly. While the Honda facility was under construction, the process to get waiting customers from the service counter to the waiting room and back was very well organized. I was in and out for my oil change in about an hour. Everyone worked very well together.

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Google Jan 23, 2025

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Google Jan 22, 2025

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Google Jan 22, 2025

My car had some bigger repairs than I expected, but I appreciated how thorough Ken Garff was at checking for other problem areas in addition to addressing my main concern. Every issue was presented in a video feed so that I had no questions about the problems they recommended I fix. Jacob Haro did a great job of keeping me informed every step of the way.

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Google Jan 21, 2025

What needed to be fixed was fixed and we are pleased that everything is functioning the way it is supposed to function.

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Google Jan 21, 2025

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Google Jan 21, 2025

Most car repair experiences don't great. This was not the case here. I took my car in for a repair. They were very upfront about how long it might take and the cost. Kyle was very helpful. He called me to let me know about all of the updates. They were able to get my car repaired much faster than they had originally planned. I was very grateful for their help and their transparency. I will take my car here the next time I have an issue.

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Google Jan 21, 2025

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Google Jan 21, 2025

In and out within 30 minutes for an oil change. Excellent service!

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Google Jan 20, 2025

Efficient, hassle free, happy with this first service on my vehicle.

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Google Jan 20, 2025

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Google Jan 20, 2025

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Google Jan 18, 2025

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Google Jan 18, 2025

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Google Jan 18, 2025

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Google Jan 16, 2025

During our recent visits to your service department your personnel were very professional and provide top quality results in a very short period of time. The wife and I were extremely pleased. Your SD crew is awesome.

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Google Jan 16, 2025

We are very happy with the service they provide at the Honda dealer, they always explain the vehicle's problem very well and they always fix it very well,

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Google Jan 16, 2025

Frank was awesome, and made sure all services were taken care of. He’s awesome!

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Google Jan 16, 2025

services completed, but oil life monitor was not reset, and did not receive the window sticker

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Google Jan 15, 2025

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Google Jan 13, 2025

Everything OK other than the construction.

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Google Jan 13, 2025

Excellent service. Frank got in contact with me right away and answered my every question. I was on a time constraint and the service team managed to finish the work in time to facilitate a safe trip home. I would highly recommend the service department here they were all very professional and kind.

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Google Jan 12, 2025

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Google Jan 12, 2025

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Google Jan 12, 2025

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Google Jan 11, 2025

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Google Jan 11, 2025

Very helpful

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Google Jan 10, 2025

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Google Jan 8, 2025

Very friendly and good service

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Google Jan 7, 2025

Outstanding service. Our service rep was great!

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Google Jan 6, 2025

Friendly service. No update that my car was done, except for an email. Then had sign that we missed two services before they released the vehicle. The vehicle nor the dealership notified me of required services

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Google Jan 5, 2025

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Google Jan 5, 2025

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Google Jan 5, 2025

Had a trailer hitch and kit installed. The crew did a great job. I always enjoy the Honda trailer hitch. It is so much more professional than the UHaul installed hitch.

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Google Jan 4, 2025

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Google Jan 3, 2025

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Google Jan 3, 2025

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Google Jan 3, 2025

Great service- they do a fantastic job of keeping you updated about your vehicle and trying to get things done as quickly as possible.

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Google Jan 1, 2025

Great service, fair pricing, first class staff.

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Google Jan 1, 2025

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Google Jan 1, 2025

Drive that drop off at work and pick me up was every cool and repeat repeatful. Thanks

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Google Jan 1, 2025

Dealership doesn’t do Carfax before recommended lots of pricey maintenance. Otherwise good oils & filter changed

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Google Dec 30, 2024

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Google Dec 30, 2024

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Google Dec 29, 2024

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Google Dec 29, 2024

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Google Dec 29, 2024

Jesse does a great job keeping you informed

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Google Dec 28, 2024

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Google Dec 28, 2024

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Google Dec 27, 2024

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Google Dec 27, 2024

Love Ken Garff Riverdale. Friendly staff. Kind and efficient. Very easy to work with.

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Google Dec 27, 2024

Dave was exceptionally helpful. He answered all my questions and submitted a fair bid. I would always contact him if I need help in the future

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Google Dec 27, 2024

We are a Honda family and have lived in Utah since 2007 and started taking our cars to Honda in Riverdale for service. At the time we were struggling a bit financially and Rick and the service guys helped us out as much as they could sometimes with a coupon or just reducing the cost as much as they could to help us out. I have never felt like they suggested fixes we didn’t need and they would be honest about how much longer we could go without getting something fixed. Josh Caldwell & Dino have been our go to ...

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Google Dec 25, 2024

I always have a great experience with Ken Garff! We have bought cars there and we always have our cars serviced there. They have great customer service!

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Google Dec 25, 2024

Have purchased my last two vehicles through Ken Garff dealerships. Everyone was great to work with and made being able to purchase my vehicles without hassle. Highly recommend Ken Garff dealerships!

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Google Dec 25, 2024

Frank the service technician is so helpful. He is able to communicate clearly and does his best to take care of you.

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Google Dec 25, 2024

Very good

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Google Dec 25, 2024

Quick, convenient, and friendly service people

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Google Dec 24, 2024

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Google Dec 23, 2024

Kyle is my favorite. - He is always kind and helpful

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Google Dec 23, 2024

Always great service and I know my car is taken care of!

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Google Dec 22, 2024

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Google Dec 22, 2024

They have taken great care of our Honda.

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Google Dec 22, 2024

Kyle did an excellent job with taking care of the recent service on my 2019 Civic. He took care of and answered all my concerns. He even answered a question I had asked previously about letters I received that sound like they are sent by official Honda, but are not. Thank you Kyle!!

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Google Dec 19, 2024

They make everything super easy. They take great care of you, whether you need a ride someplace or are going to stay and wait. They keep you informed of everything in a super timely manner too. 10/10 would recommend!

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Google Dec 11, 2024

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Google Dec 9, 2024

They were professional and were on time. They say it'll b done in an hour and a half and they were.

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Google Dec 8, 2024

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Google Dec 7, 2024

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Google Dec 7, 2024

Great service department.

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Google Dec 7, 2024

I've always had great experiences bringing my van here. I've worked a lot with Jacob and Kyle and they have always been so kind and explain things to me very well. Never pushy and never make me feel bad for the decisions I make about my vehicle.

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Google Dec 7, 2024

Work was done promptly and ahead of schedule

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DealerRater Sep 26, 2024

I recently made a long-distance purchase of a beautiful used car. My salesperson Chris was fantastic with every interaction being prompt, accurate and on point. The car was shipped to us a day or two after the purchase was finalized. Great experience!

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DealerRater Aug 10, 2024

It was an absolute pleasure working with Eddie. He was kind, attentive, and a pleasure to work with. I will for sure continue to do business with Eddie and recommend him to my friends and family.

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