Customer Testimonials
Fast, friendly service!
Quick service and easy online scheduling.
Service check in was so helpful. Made my visit so nice and less stressful. OH HI THANK YOU SO MUCH!
The customer service was friendly. Alex was very helpful and kept me informed of my suv's progress.
Mario and Mike took such good care of us! They helped us get the very best vehicle for our family. We are so grateful for the time they both spent to make this happen!
Great friendly service
I've had good experiences at all Ken Garff service centers. Although repair costs are high, getting OEM parts is important to me.
Zeb and Edzel were excellent! My wife absolutely dreads car dealerships from past experience and this was a night and day difference for us! Cannot thank the team at Honda enough for making it such a breeze!
Even though they were extremely busy, my service was completed quickly and professionally. Setting the appointment was easy as well.
Found a car on their page, contacted them, Kevin texted back immediately, connected me with Kris Kinsey. He was prompt, clear, very funny and struck me as incredibly honest!
These guys are phenomenal. They took videos and photos of my car up on the lift and explained in detail everything that they recommended to get done. I've been working with Gene who has been nothing but helpful, communicative, and customer focused. He even accommodated some things that existed from the dealership I purchased it from but the original dealership would not fix it or own up to it. Don't hesitate to service or purchase a vehicle here. Outstanding service.
Outstanding service as always at Ken Garff!
EDDIE IS THE BEST!! He made buying a car an enjoyable experience. I really appreciated how he gave his honest opinion and background knowledge when I asked about different cars I was interested in. I felt like he had my best interest at heart! Thank you SO much Eddie!! I highly recommend him- he knows his stuff!!!
Everyone at Ken Garff Honda Riverdale was so great to work with!
Dino was so helpful and fast ! Definitely coming back!
Service was fantastic as always. Jesse is always a pleasure to see. He is very professional and kept me well informed as to the progress of service in my vehicle.
Kris was very helpful and friendly in assisting me in buying a CRV. He did not pressure me and answered all my questions!
I had the pleasure of purchasing a Toyota Prius Hybrid in October. Jeremy was the absolute best at finding me a car that would suit my needs. Mitch also was great with finalizing the sale. I highly recommend Ken Garf to anyone for a stress free buying experience and I recommend Jeremy Butler and Mitch for your sales rep.
I just wanted to make sure and let the management and general public know how satisfied we were with our recent visit. We were at the beginning of a long road trip in our brand new 2023 Honda Pilot and had a “smart entry system problem”. Our car wouldn’t start or recognize our key fob in southern New Mexico. We finally got it going and went to a Honda dealer there and they recommended having our module replaced. We opted to drive straight through (not turning off the car) and taking it to Ken Garff Honda in Salt Lake City (...
Brandon found the car I wanted. He was very friendly and easy to work with. There was no pressure, and I am very happy with my purchase and experience. I came back in to buy the floormats and Brandon made sure they were even put in the car.
The staff was very professional, informative and friendly.
Kris was great to work with! Straight to the point, easy to get along with, no gimmicks, and was focused on making sure we felt confident with any decision we made. I didn’t feel pressured at all. He presented us with a few different options and made the process easy. He was very transparent about costs and fees. Overall I am very happy with my car buying experience with Kris!
Very easy experience. Friendly, patient and very knowledgeable about the vehicle we were interested in.
Very helpful and knowledgeable. No pressure and I feel guided us to the best deal for us. Great customer relations guy.
Eddie at Ken Garff Honda downtown is one of the best if not the best salesman I have ever dealt with made everything simple and easy for me I recommend him to everyone and anyone that is looking into getting a car he will make sure you get exactly what you need!
Eddie is the best salesman I've ever worked with. Not only is he ZERO pressure, but he does EVERYTHING he can to get you in the car you need. He bent over backwards for my situation and helped me get in the best car I've ever owned. I am a return customer of his (after my car crash) and won't deal with anyone else. He really listens to your personal needs and is an absolute pleasure to work with! He makes the entire experience so easy and simple. Thanks, Eddie!
A very busy, friendly place. Even with the constant traffic of clients, the Garff folks bend over backwards to make you feel a part of their success.
Eddie is a friendly dealer. No one was too pushy and Eddie was flexible with my schedule.
I was blown away with the level of customer service I received. First of all, I love how they send me a video of all the service they’re providing me, along with explanations of what they are doing. I dropped my car off for what I thought was just an oil change and they ran a whole diagnostic on my car, tested my battery (which was underperforming, so they replaced it), topped off my washer fluid, checked my wiper blades, rotated my tires washed the inside and outside of my car… I was speechless! Listen guys, I don’t ...
Kris at Ken Garff Honda was great and super easy to work with. Made the whole experience great.
Kris is wonderful - he answered my text in Tennessee on Thursday & had us in the perfect CRV by Saturday. Thanks so much!
Kris was really knowledgeable and willing to answer any questions I had. He was very transparent and honest.
Great service!
Brandon was amazing to work with! He helped us find a great car and made sure everything we needed was taken care of. It's refreshing to work with an honest used car salesman!
Kris was easy to work with and helped me work out details on the vehicle.
Friends! Let me tell you just how AMAZING Brandon is! We will come back to him time and time again because of the OUTSTANDING service he gives! He has been doing it for so long he is a PRO! Every time we need a new car we just tell him what we need, what our price range is and he DELIVERS!! He has done that for our families time and again. He takes such good care of us, that we are customers for life! If you are in the market for a new vehicle, I would recommend him 100 times over! ...
Very personable, helpful. Took time to explain the vehicles. Straight forward and easy to work with.
I’ve been coming here for years to service my 2001 Honda Accord. Shyanne is hands down the best service rep I have ever dealt with. She is super helpful and really goes above and beyond. Thanks for all your help!!
Great selection. My salesman listened to me and helped provide the information I needed to make my own decisions. I would definitely buy here again.
Kris was really great about working with us and checking the car out to make sure everything worked great
The assistant service manager did a good job.
verry helpful people!, and its verry quick process for everything! anytime they answer you if you text or call them!
The service we received at ken garff Honda downtown was phenomenal! Will recommend our friends to come here and also purchase a car!
My service with Kris was amazing ! He worked everything out with me 🙂 and made my deal go very smoothly ! I would recommend getting with him 10/10 !!!!! Thank you for all your help !! And JC’S !!!! Until next time 🙂
They have a great service department! I would take my car there even if it wasn't a Honda! Their employees are top notch.
I worked with Gerardo, he was outstanding. Such a good car sales man, would definitely recommend him to anyone buying a car.
Kris Kinsey was great through the process of deciding which Honda Pilot was the best fit for our family. The Pilot is in high demand and ours came in quicker than we expected. Definitely recommend Ken Garff and go in and ask for Kris!
Loved everything about ken Garff especially Kris. Was such a great help and made our day the best!!
The best service department within Ken Garff.
We recently bought 2 brand new cars there, the Passport and the Civic. Though, it took like 3 or 4 months to order them but they were worth it. I wanted to give a shout out to Edsel C and Zeb H who went above and beyond. Thank you!
I work for Ken Garff and my husband and I came in today for an oil change. Our advisor, Danielle Fisher, was friendly and professional. She took the time to explain what looked good on our car and what things needs to be handled in the future. She represents our core values. We will be coming back in the future.
Apparently there is a common problem with 2022 and 2023 hatchback civics the seal is leaking on the rear window. Several forums have posted about it. I had an issue and Ken Garff, when they saw these forums delved deeper into my issue and found it. Divine providence played a role because it was raining enough that day as well to help reveal the leak. Window replaced, I was provided rides to an fro and got great service from Jacob.
Kris was awesome and helped us through the whole process with leasing our two new cars. Highly recommend working with him .
Every visit they always do their best to make sure I am taken care of. Very professional and very attentive crew.
Ken Garff Nissan has kept my Nissan Murano in top condition for thirteen years and 150K miles, and it still runs great.
Friendly staff, clean environment, work done on time and correctly. Will come here again.
Bought two honda pre owned certified cars.. highly recommend this dealer
Excellent customer service. Great communication with needs and progress with my vehicle. I have brought my car from Wyoming since I bought the car in 2004 to have all service completed at Ken Garff Honda Riverdale. Always very happy with the service I receive.
Everyone was friendly, polite and helpful. My car is now running great.
Kris was great kept in touch with us and explained everything we needed to know to reserve our new Pilot it came in earlier than expected and were able to drive it off the lot the same day it arrived. He showed us all the details on how to use all the gadgets. Would definitely recoment Kris to anyone looking for a Honda. Thank you Kris!
Service people are great to work with they always get the work done correctly and fast.
Kris was super helpful, he stuck with me from reserving the vehicle to walking out the door with the keys!
We were treated very well and so appreciated the Lyft rides home and back so that we did not have to sit there for hours. It feels so good to have the inspection and general checkup done once again!
Had the service dept look at our 2003 Hyundai Elantra's overheating problem. The car had 200K miles on it, and they diagnosed severe overheating condition from a blown gasket or possible crack in the motor, minimum repair would likely cause further failures,; and motor replacement not worth it. Thanks for the good diagnostic work Ken Garff!
I got a new Honda cr-v sport touring hybrid. Thanks Gerardo Flores ! My family and I were very satisfied with your service and will recommend your car dealership to our friends, relatives and acquaintances.
Today I received a new Honda cr-v sport touring hybrid. Thanks Gerardo Flores.
Best service ever. Frank, the advisor is so knowledgeable and professional yet personable. He ensured to my every bed while my Honda Pilot was being serviced and/repaired.
I purchased two vehicles from Brandon and Ernie assisted with the second vehicle. Always professional and extremely helpful. I am pleased with my Honda CRV and Honda Civic. I received superlative service during each visit. If you shop anyplace else, you are probably paying too much. Brandon and Ernie make a dynamic team.