Customer Testimonials
Every time I go here, the service guys are great. I always renew my advantage care plan so I can continue to take my car here. They inspect the car and recommend things that need to be fixed, but they are never pushy or trying to sell you more things. I love going here and would definitely recommend!
Fast
Alex and others were prompt with their service and treated me well.
Nice, friendly people. The service person who I first talked to was a nice guy so that was good. The waiting area was in a different building because of construction but that was ok. Shuttle driver took care of me and was prompt. Soft drinks available.and service right on time with video sent of the progress.. They found a nail in a tire and took care of that so it owas a bonus.
The Garff Honda service team is the reason I buy my vehicles there. I have had excellent experiences with the service team. Great job!!!! And THANKS!!!!!
Great service. Friendly staff.
The taxi service was a plus! They replace my fuel pump in my 2018 Honda civic in know time! They were very curious to!
A very busy place but they were very efficient. Everyone was very professional and friendly.
Lizzy was great and very helpful
Ken G G Honda is very accommodating. They do great work at a and complete the job as told. They treat me like family and I appreciate their service
The construction is prettt brutal. The staff were amazing. I can feel the heavy in them . Maybe offer perks? I should have just gone to the other Ken Garff. The walk to wait down in the basement dungeon was a joke. No signage for that access and I felt like I was walking through people’s offices. It wasn’t welcoming or special and dealers cost MORE. Maybe give me a second extra car wash and have ample plugs and seating and signage for people. Your staff were extra- fabulous and kind. I want that emphasized.
Always willing to go the extra mile! Great technicians, excellent service.
Lizzy was 10/10 amazing with her communication and making the process so easy she will from now on be my go to girl for my services requests
I was kept informed of what was happening (via text) while they checked my car. They also sent a short video. The work was done in a timely manner.
They did a great job in a short amount of time.
kyle is lit & service was quicker than i expected for my first oil change
Lizzy was great! She took me back to chat with the repair tech who answered my questions.
Even though their entire property is under construction, I was impressed with how well the employees were able to handle my needs and service my vehicle quickly and efficiently. I loved the video I received from the employee working on my vehicle telling and showing me what they were seeing and services they were recommending. My only complaint is having to deal with AI, rather than getting to speak with a live person, to schedule my appointment.
I’ve been using Ken Garff Honda for my service need’s for over 25 years. Rick Johnson and his staff today it was Alex have done an exception job! I wouldn’t go to any other Honda dealership. Thanks for the GREAT SERVICE🍻
Ken Garf Honda in riverdale is my go to service providers for my two Honda vehicles. I know I can always depend on them to to check out my vehicle and take care of anything needed. Jessie is always so friendly and really knows his stuff. Thank you guys!
Great service. Agents are patient and work hard to be agreeable and helpful. They state recommend maintenance tasks without pressuring to upgrade the visit. They almost always get the job done in the stated time. This adds to the comfort of the visit.
Very good service. All the employees are very friendly and welcoming. They let me know everything that needs to be replaced in a timely manner.
The people in the service department are so kind. They do a great job with my car and always help provide the best service.
It was easy to schedule an appointment online and my car was finished when they said it would be.
When a problem arose, Garff went the extra mile to make it right. Should be a Garff slogan: We go the extra mile
They did a great job and were very fast.
I had a great experience having my car maintenance taken care of at Ken Garff. My advisor did a great job listening to my concerns and seeing that the whole experience was to my satisfaction.
Alex was very helpful and pleasant. He told us the time it would take and that held true. He helped us maneuver the construction. Thanks!
Great
Excellent customer service
Very informative and professional. Alex was eager to please. The need was not what we wanted to hear!
Service was great and finished ahead of time given
I’m thoroughly satisfied with the service I received. The fix was a bit pricey but they did everything in their power to lower the price as much as they could. Also they were upfront with the cost and notified me of any changes to the repair that were unexpected.
Great, Friendly Service! Customer was top priority even during renovations!!
Fast and friendly service. Awesome managers and technicians. Took great care of me. Went the extra mile.
I appreciate the informative service and resources to get my car checked and serviced quickly. I also appreciate that there was a rental service available- and also glad I didn’t need to use it. Lots of confidence leaving the lot, knowing safety drives had been completed too.
Multiple missteps. I keep coming back because it's close
Thank you for the service provided. Although there was some miscommunication initially on my part , a prompt resolution was offered, which made the overall experience—as always—pleasant. I will definitely continue bringing my car to them.
(Translated by Google) Everything good I liked the service (Original) Todo bien me gustó el servicio
Jesse was awesome getting me in and out! Thank you. 😊
Overpriced service.
Always treated fairly, with respect and honestly, they're great people to work with.
I have had several vehicles through the last 6 years. Ford for several years. Kia never again. And now a Honda. The service I have received from Honda from the buying experience to the service has been impeccable! Every time I take my Passport in I haven't been disappointed at all. Fair pricing and they get me in and out as fast as possible. Thank you for always being awesome and kind and very helpful with anything I ask for. BUY HERE!!! You won't be disappointed.
Service was efficient and fast
Great service from start to finish. Lizzy was very helpful and professional!
Josh was very helpful and helped getting my car fixed as soon as possible. I work on swimming pools and my a/c was out and they got it all fixed in one day. Lifesavers…much appreciation to the mechanics who did an awesome job!!!
Have been taking my car here for a long time. These guys always make it quick and easy to get my oil changed. Frank is the man. If you need a car service place look no further.
Excellent customer service and my car was finished sooner than expected.
It's always a pleasure to visit you guys for my car needs. Everyone is always so nice and professional the way you handle business. Thanks again.
After having a horrible experience over at ken garff buick a few months ago, I decided to give Ken garff honda a try. I called and spoke with Lizzy in service. She was absolutely wonderful to deal with. I got my car in same day and she was my contact throughout the whole process. Everyone there in the service department was very friendly and just amazing to deal with. The mechanic who did the work on my car, think his name was Jonny. He did a fantastic job! I will most definitely be coming back to these guys.
Service was great and fast.
The car servicing took longer than anticipated, but the staff were friendly.
Josh is amazing. He took care of everything I needed done. 5 stars you!!
Always a good service
Lizzy was so wonderful and kind. After meeting her, i’ll always wait and have her help me. She was able to get me a shuttle all the way to Kaysville and I really appreciated that.
Quality service. Great Employee. The work was done as planned and quickly.
Libby at Ken Garff Honda Riverdale was amazing to work with. She was quick to help me and very informative. She has a friendly personality and is easy to talk to. Thanks Libby you are the reason I will bring my car back if needed!
Nice professional employees!
I have never had such a flawless more perfect service with factory recalls in my lifetime. Starting with setting up the appointment with a great customer service young lady to walking through the door to be greeted by Kyle. He had a shuttle take me home and the appointment was to be completed sometime around 2pm. I received a call from Kyle telling me my car was completed around 11am. Oh I dropped it off at 8:30am.
I absolutely want to give a shout out to Steve for the ride to and from home. Also thank you Steve for your ... Read More Google - May 30, 2025
Great place to get OEM parts and great service department
They are so good to get my van in and It is so helpful to see the videos of what they found. I feel like the service is good and I appreciate the ride to work while they worked on my car. Thanks!
Very happy with Ken Garff Honda in Riverdale.
Great work and great customer service!
Getting an appointment and checking in at the site was quick and easy. Alex was friendly and respectful. He told me up front what the service would cost and explained what was done when I picked up my vehicle. The service was completed in the amount of time I was told it would be.
I had a great experience. They were fast and professional. Alex who helped me was fast and efficient.
Communicated what needed to be done. Kept me informed and provided the utmost in customer care!