Customer Testimonials

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Google Jun 15, 2025

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Google Jun 15, 2025

Every time I go here, the service guys are great. I always renew my advantage care plan so I can continue to take my car here. They inspect the car and recommend things that need to be fixed, but they are never pushy or trying to sell you more things. I love going here and would definitely recommend!

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Google Jun 15, 2025

Fast

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Google Jun 14, 2025

Alex and others were prompt with their service and treated me well.

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Google Jun 14, 2025

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Google Jun 14, 2025

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Google Jun 14, 2025

Nice, friendly people. The service person who I first talked to was a nice guy so that was good. The waiting area was in a different building because of construction but that was ok. Shuttle driver took care of me and was prompt. Soft drinks available.and service right on time with video sent of the progress.. They found a nail in a tire and took care of that so it owas a bonus.

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Google Jun 14, 2025

The Garff Honda service team is the reason I buy my vehicles there. I have had excellent experiences with the service team. Great job!!!! And THANKS!!!!!

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Google Jun 14, 2025

Great service. Friendly staff.

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Google Jun 14, 2025

The taxi service was a plus! They replace my fuel pump in my 2018 Honda civic in know time! They were very curious to!

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Google Jun 14, 2025

A very busy place but they were very efficient. Everyone was very professional and friendly.

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Google Jun 13, 2025

Lizzy was great and very helpful

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Google Jun 13, 2025

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Google Jun 13, 2025

Ken G G Honda is very accommodating. They do great work at a and complete the job as told. They treat me like family and I appreciate their service

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Google Jun 13, 2025

The construction is prettt brutal. The staff were amazing. I can feel the heavy in them . Maybe offer perks? I should have just gone to the other Ken Garff. The walk to wait down in the basement dungeon was a joke. No signage for that access and I felt like I was walking through people’s offices. It wasn’t welcoming or special and dealers cost MORE. Maybe give me a second extra car wash and have ample plugs and seating and signage for people. Your staff were extra- fabulous and kind. I want that emphasized.

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Google Jun 13, 2025

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Google Jun 13, 2025

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Google Jun 13, 2025

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Google Jun 12, 2025

Always willing to go the extra mile! Great technicians, excellent service.

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Google Jun 12, 2025

Lizzy was 10/10 amazing with her communication and making the process so easy she will from now on be my go to girl for my services requests

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Google Jun 12, 2025

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Google Jun 12, 2025

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Google Jun 12, 2025

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Google Jun 12, 2025

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Google Jun 12, 2025

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Google Jun 11, 2025

I was kept informed of what was happening (via text) while they checked my car. They also sent a short video. The work was done in a timely manner.

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Google Jun 11, 2025

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Google Jun 11, 2025

They did a great job in a short amount of time.

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Google Jun 11, 2025

kyle is lit & service was quicker than i expected for my first oil change

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Google Jun 11, 2025

Lizzy was great! She took me back to chat with the repair tech who answered my questions.

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Google Jun 11, 2025

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Google Jun 11, 2025

Even though their entire property is under construction, I was impressed with how well the employees were able to handle my needs and service my vehicle quickly and efficiently. I loved the video I received from the employee working on my vehicle telling and showing me what they were seeing and services they were recommending. My only complaint is having to deal with AI, rather than getting to speak with a live person, to schedule my appointment.

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Google Jun 10, 2025

I’ve been using Ken Garff Honda for my service need’s for over 25 years. Rick Johnson and his staff today it was Alex have done an exception job! I wouldn’t go to any other Honda dealership. Thanks for the GREAT SERVICE🍻

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Google Jun 10, 2025

Ken Garf Honda in riverdale is my go to service providers for my two Honda vehicles. I know I can always depend on them to to check out my vehicle and take care of anything needed. Jessie is always so friendly and really knows his stuff. Thank you guys!

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Google Jun 10, 2025

Great service. Agents are patient and work hard to be agreeable and helpful. They state recommend maintenance tasks without pressuring to upgrade the visit. They almost always get the job done in the stated time. This adds to the comfort of the visit.

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Google Jun 10, 2025

Very good service. All the employees are very friendly and welcoming. They let me know everything that needs to be replaced in a timely manner.

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Google Jun 9, 2025

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Google Jun 8, 2025

The people in the service department are so kind. They do a great job with my car and always help provide the best service.

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Google Jun 8, 2025

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Google Jun 8, 2025

It was easy to schedule an appointment online and my car was finished when they said it would be.

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Google Jun 8, 2025

When a problem arose, Garff went the extra mile to make it right. Should be a Garff slogan: We go the extra mile

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Google Jun 8, 2025

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Google Jun 8, 2025

They did a great job and were very fast.

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Google Jun 8, 2025

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Google Jun 7, 2025

I had a great experience having my car maintenance taken care of at Ken Garff. My advisor did a great job listening to my concerns and seeing that the whole experience was to my satisfaction.

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Google Jun 7, 2025

Alex was very helpful and pleasant. He told us the time it would take and that held true. He helped us maneuver the construction. Thanks!

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Google Jun 7, 2025

Great

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Google Jun 6, 2025

Excellent customer service

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Google Jun 6, 2025

Very informative and professional. Alex was eager to please. The need was not what we wanted to hear!

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Google Jun 6, 2025

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Google Jun 6, 2025

Service was great and finished ahead of time given

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Google Jun 6, 2025

I’m thoroughly satisfied with the service I received. The fix was a bit pricey but they did everything in their power to lower the price as much as they could. Also they were upfront with the cost and notified me of any changes to the repair that were unexpected.

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Google Jun 6, 2025

Great, Friendly Service! Customer was top priority even during renovations!!

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Google Jun 6, 2025

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Google Jun 6, 2025

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Google Jun 6, 2025

Fast and friendly service. Awesome managers and technicians. Took great care of me. Went the extra mile.

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Google Jun 6, 2025

I appreciate the informative service and resources to get my car checked and serviced quickly. I also appreciate that there was a rental service available- and also glad I didn’t need to use it. Lots of confidence leaving the lot, knowing safety drives had been completed too.

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Google Jun 6, 2025

Multiple missteps. I keep coming back because it's close

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Google Jun 5, 2025

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Google Jun 5, 2025

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Google Jun 5, 2025

Thank you for the service provided. Although there was some miscommunication initially on my part , a prompt resolution was offered, which made the overall experience—as always—pleasant. I will definitely continue bringing my car to them.

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Google Jun 5, 2025

(Translated by Google) Everything good I liked the service (Original) Todo bien me gustó el servicio

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Google Jun 5, 2025

Jesse was awesome getting me in and out! Thank you. 😊

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Google Jun 5, 2025

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Google Jun 5, 2025

Overpriced service.

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Google Jun 5, 2025

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Google Jun 5, 2025

Always treated fairly, with respect and honestly, they're great people to work with.

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Google Jun 4, 2025

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Google Jun 4, 2025

I have had several vehicles through the last 6 years. Ford for several years. Kia never again. And now a Honda. The service I have received from Honda from the buying experience to the service has been impeccable! Every time I take my Passport in I haven't been disappointed at all. Fair pricing and they get me in and out as fast as possible. Thank you for always being awesome and kind and very helpful with anything I ask for. BUY HERE!!! You won't be disappointed.

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Google Jun 4, 2025

Service was efficient and fast

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Google Jun 3, 2025

Great service from start to finish. Lizzy was very helpful and professional!

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Google Jun 3, 2025

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Google Jun 3, 2025

Josh was very helpful and helped getting my car fixed as soon as possible. I work on swimming pools and my a/c was out and they got it all fixed in one day. Lifesavers…much appreciation to the mechanics who did an awesome job!!!

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Google Jun 3, 2025

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Google Jun 3, 2025

Have been taking my car here for a long time. These guys always make it quick and easy to get my oil changed. Frank is the man. If you need a car service place look no further.

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Google Jun 2, 2025

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Google Jun 2, 2025

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Google Jun 1, 2025

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Google Jun 1, 2025

Excellent customer service and my car was finished sooner than expected.

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Google May 31, 2025

It's always a pleasure to visit you guys for my car needs. Everyone is always so nice and professional the way you handle business. Thanks again.

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Google May 31, 2025

After having a horrible experience over at ken garff buick a few months ago, I decided to give Ken garff honda a try. I called and spoke with Lizzy in service. She was absolutely wonderful to deal with. I got my car in same day and she was my contact throughout the whole process. Everyone there in the service department was very friendly and just amazing to deal with. The mechanic who did the work on my car, think his name was Jonny. He did a fantastic job! I will most definitely be coming back to these guys.

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Google May 31, 2025

Service was great and fast.

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Google May 31, 2025

The car servicing took longer than anticipated, but the staff were friendly.

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Google May 31, 2025

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Google May 31, 2025

Josh is amazing. He took care of everything I needed done. 5 stars you!!

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Google May 31, 2025

Always a good service

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Google May 31, 2025

Lizzy was so wonderful and kind. After meeting her, i’ll always wait and have her help me. She was able to get me a shuttle all the way to Kaysville and I really appreciated that.

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Google May 31, 2025

Quality service. Great Employee. The work was done as planned and quickly.

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Google May 31, 2025

Libby at Ken Garff Honda Riverdale was amazing to work with. She was quick to help me and very informative. She has a friendly personality and is easy to talk to. Thanks Libby you are the reason I will bring my car back if needed!

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Google May 31, 2025

Nice professional employees!

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Google May 31, 2025

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Google May 30, 2025

I have never had such a flawless more perfect service with factory recalls in my lifetime. Starting with setting up the appointment with a great customer service young lady to walking through the door to be greeted by Kyle. He had a shuttle take me home and the appointment was to be completed sometime around 2pm. I received a call from Kyle telling me my car was completed around 11am. Oh I dropped it off at 8:30am. I absolutely want to give a shout out to Steve for the ride to and from home. Also thank you Steve for your ... Read More

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Google May 30, 2025

Great place to get OEM parts and great service department

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Google May 30, 2025

They are so good to get my van in and It is so helpful to see the videos of what they found. I feel like the service is good and I appreciate the ride to work while they worked on my car. Thanks!

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Google May 30, 2025

Very happy with Ken Garff Honda in Riverdale.

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Google May 30, 2025

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Google May 30, 2025

Great work and great customer service!

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Google May 30, 2025

Getting an appointment and checking in at the site was quick and easy. Alex was friendly and respectful. He told me up front what the service would cost and explained what was done when I picked up my vehicle. The service was completed in the amount of time I was told it would be.

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Google May 30, 2025

I had a great experience. They were fast and professional. Alex who helped me was fast and efficient.

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Google May 29, 2025

Communicated what needed to be done. Kept me informed and provided the utmost in customer care!