Ken Garff Honda Downtown

Paiten - Jan 24, 2012

I bought a Mazda 3 from Patrick Marks, one of the nicest salespeople ever!!! He showed me a Civic he thought I would be interested in, and when the car was sold offered to show me a Mazda 3 which i fell in love with! There was no pressure going on and I felt completely relaxed. I'm definitly going back to him when I need a new car, and I'm referring my parents to him when they go to look at new cars too! :)

Daniel - Jan 22, 2012

Eddie & All the Team was the Greatest! Every time We go to Ken Garff Honda Downtown, it's been a Great Experience! But our Sales Rep. Eddie, went beyond the Call of Duty! We took Down our 2008 Honda Accord from Evanston Wyo. to see what type of Trade in it would bring for a even more Fuel efficient 2012 Civic Sedan. The Car was going to be for my wife to use for our Company and she had a hard time letting go of her Accord (there a Great Car also!) but Eddie was patient and walked a marathon to get her the best Deal possible and all the Goals she was trying for! then he took our New 2012 Civic to Big O's, and got Heavy duty Snow Tires put on for us! Thank God he did! it was the worst Road Snow Driving Conditions in15 years (on our return trip Home!) But the Car preformed Great! Thanks again Eddie, your the Best! DP Evanston Wy.

Liked: Service

dana - Jan 22, 2012

Eddie is awsome best car buying experence of my life. He was all that I could have wanted in a salesman. No pressure at all. Eddie is a rock star among all other car salesman, like robert plant from zepplin. Not only him it was everyone there. Everyone was awsome and the finance guy was a beast when it came to getting it done..Thanks eddie you rock my man!!!!!!!!

janae - Jan 22, 2012

Thank you for the great experience in your dealrship today!!!!!Eddie was awesome!!!!Very personable and fun all around great guy!!! We greatly appreciated all the help from him and all the other guys that helped us there, Gerry and especially the finance guy Trevor, he worked some magic for us today. We left today very happy with your service and will for sure come back for all our future vehicle purchases. Thanks so much you all rock!!!! JaNae

Misty - Jan 21, 2012

Recently our family had to purchase a new vehicle. We were unsure what we wanted and started looking around. We came upon Eddie at Ken Garff Honday Downtown. He showed us what he had available, and then even sent us to other dealerships to make sure we knew all our options. We ended up back with Eddie and bought my husband's dream truck (well, close enough to it). Thanks Eddie for making this an easy experience!

Liked: Service

Teresa - Jan 19, 2012

I came into the store and had Kimberly help me she was amazing. She spent 2 days helping me and even stayed late after hours one night to help me figure out how to use my hands free phone in my new car. She was friendly sweet and very helpful. Go to this location and ask for Kimberly.

Notsosassy - Jan 18, 2012

I came into the store and had a great experience from the moment I walked in the door. Everybody was helpful and friendly. I will ALWAYS buy and service my HONDA at Ken Garff Honda Downtown. YOU GUYS ROCK!! Thanks, Sarah.

nicholas - Jan 14, 2012

(Nicholas Armijo) Patrick Mark was my salesman . I just bought a 2012 honda civic Si right off the show room floor . . He did not try to sell me a car that i did not want. I am vary happy with the car that i bought when i get ready to by a car again i will be coming back to ken garff honda downtown for sure.

Liked: Service

Abigail - Jan 13, 2012

My husband and I just made our biggest car purchase ever, a 2009 Honda Pilot, from Brandon Crapo at Ken Garff Honda Downtown. I liked him immediately. He has an unassuming air about him and somehow manages to sell used cars without seeming like a used car salesman, if you know what I mean. He and Taylor, the finance guy, spent a long time with my husband figuring numbers until we were comfortable with our financing, purchase price, trade in, warranty, etc. After I brought the car home, a few hiccups turned up that needed to be ironed out; Brandon willingly helped even though he probably could have told me to take a hike since he'd already sold us the car. I highly recommend Brandon Crapo and KG Honda Downtown.

Abraham - Jan 9, 2012

Eddie was a great salesman and awesome to work with. He didn't pressure me, and tried very hard to find what I was looking for. (I'm very specific.) Not only that, but he and the Ken Garff Honda Finance department really went to bat for me to get me what I wanted. Thanks a lot guys! I will do business again.

Liked: Service, Value

Casey - Jan 7, 2012

Eddie is such a great salesman. He made buying our vehicle a wonderful experience. No hassle and a great price. We would do business with him again any day. Thank you for such a good experience.

Jennifer - Jan 7, 2012

We we're so happy with the help we got from our sales man Eddie. He wasn't pushy nor in polite in fact he was the complete opposite. He was so kind to our kids and worked out a wonderful deal so we could afford the van we needed for our family. Thanks for all the staff at Ken Garff. This was an amazing experience.

cozzy1 - Jan 5, 2012

Our salesman Patrick was great he knew his stuff. The service department is awesome. we have now bought two cars from here an they have been the best purchases we have made so far.

Dbecke3 - Jan 4, 2012

Just loved the service we got from our salesman Patrick. Answered all are questions, got what needed to be done in time we wanted. Would absolutely go back when we need another car!

Melodee - Jan 3, 2012

I just bought the cutest little Honda Fit from Ken Garff Honda in downtown Salt Lake City. From the minute I walked into the place, I was greeted with a smile, and Stan Schubach was the epitome of helpful. He helped me find exactly the right car for me, even brought me a cup of coffee while I was waiting for paperwork. Taylor Johnson was very patient with me, answering my questions, even when I asked them again in a different way to make sure that I understood. He was efficient and friendly in helping me with my contracts. J.P. Paust made sure that my new Fit was sparkling clean and filled with gas. He was very nice , friendly and helpful. Thank you, my friends at Ken Garff Honda, for making my car buying experience easeful and fun.

Liked: Service, Value

M - Jan 1, 2012

My husband and I recently purchased a 2012 Honda Pilot at Ken Garff. We found the quality of service that we received during our visit to be best in class. Not only did Ken Garff offer a play room for our 2 1/2 year old during the process but they also did everything they could to make our buying experience memorable. Our salesman Kent was knowledgeable, friendly and eager to assist us. He and he team that he worked with went out of their way to keep us informed on available discounts, our credit approval process and other areas of interest in the buying process. Overall the best experience we have ever had in buying a new vehicle. I highly recommend Ken Garff Honda to anyone who is interested in purchasing a new vehicle.

Liked: Service, Value

Sarah - Jan 1, 2012

Brandon Crapo was awesome. We knew what we wanted and how much we wanted to pay and after checking with several dealerships in the area we called him and asked him if he could get us the car and accessories at the price we wanted. No high pressure, no hidden fees, they matched the prices of the other dealers with no surprises. We handled all our negotiations over the phone and only went in to meet him when we were ready to sign papers. He has been very thorough in following up with us post sale and we are extremely satisfied with our car purchase and the entire experience. The experience lasted only a matter of days and was excellent from start to finish. Thanks Brandon!

Mark T. - Dec 31, 2011

We had a great experience at Ken Garff today. We test drove two cars and got a very good price. Our salesman Eddie was terrific, very helpful, personable and friendly(no pressure). The only surprise was the "VTR" for $299. Great Service!!(it did take a long time though 3 hrs).

Bmiller - Dec 27, 2011

Thanks Eddie for the A+ service. If anyone goes to Ken Garff downtown talk to Eddie he will come in on his day off to make sure things are working out for you. When I got my car he didnt just hand me over to the next person he was there the whole step of the way.

Liked: Service, Value

Ready - Dec 20, 2011

I recently sold my Honda CRV here, and Kent and Ernie were so helpful and made the whole experience go very well. I felt like they gave me a fair price, and Kent even drove me to find a rental car afterwards and unloaded all of my stuff!

Christine - Dec 6, 2011

Thank you Eddie for the wonderful leasing experience. I appreciate you being attentive, without being pushy. I would definitely do business again. ;) Christine

Travis - Dec 5, 2011

Thank you Ken Garff Honda Down town especially to Brandon Crapo His boss Mr wilson and also Taylor johnson the finance Guru. All of them helped me get into a car which will last me a very long time and at the price I wanted and needed. Thank you!

KimC - Dec 4, 2011

After a very full day of car dealership after car dealership; Kent Paddock was a refreshing change! We ended our day with the vehicle we actually wanted, at a price we were comfortable with, and the group even stayed late to make sure it happened. And when we got off the lot and noticed something wrong? Their service department was gracious, kind and FAST! We wish we'd started AND ended our car-shopping day there!

whitney - Nov 29, 2011

Thanks to Ken Garff and Kent Paddock I'm in a Nissan Rogue that I love! Kent Paddock was great! He listened to my car needs and found the car that was perfect for me. This was the first car that I have bought from a dealership and I plan on going to back to Kent Paddock at Ken Garf when I buy another car. I highly recommend Kent Paddock to anyone. The whole process was hassle free.

Angie - Nov 23, 2011

Taylor was my first contact with the Ken Garff Honda downtown group. He was great, answered my internet request for more information, and tried to set up an appointment for us with a salesman who was a UTE fan. (some things are very important you know!) Brandon Krapo had a FIT ready for us to climb into for the few minutes we had to check it out on Saturday. I returned a couple days later ready to buy a FIT and Kent Paddock was gracious enough to stay and help me get the paper work started. (he sure goes the extra mile all the while with a smile!) For a financial pushy guy position, Chris was just right - we enjoyed our conversation and thank him for his expertise to quickly re-print the application I messed up! Brandon let me drive my first ever brand new (only 4.5 miles) car off the showroom floor! What a cool day . . . and I was always told how awful this experience would be - not so at Ken Garff Honda downtown!!! (and thanks Don for the great snow tires!)

Kalena and Kent - Nov 18, 2011

We Highly recommend buying from Ken Garff Honda Downtown. Brandon Crapo has sold us two Odysseys now. Both experiences have been great. We plan to buy future vehicles there in the years to come.

Dominic & Mimi - Nov 15, 2011

KENT PADDOCK IS FANTASTIC! We really like this dealership. The sales team all seem to be friendly, accomodating and professional. EDDIE seems like he would be an awesome salesman to have as well. He is not even our salesman but knows me by name and always goes out of his way to come say hello and to support Kent and the dealership. I have been visiting this dealership for the last few months during the transition of bringing in the new 2012 Pilots in. I was never pressured into buying something I didn't want or wasn't ready for. Kent Paddock is so friendly and was always patient, accomodating and most importantly respected our own personal situation. We finally wrapped up a deal today on a 2012 Pilot which were on our terms. Kent is the best and was on top of the sale and followed through to the very end. I look foward to buying many more cars in the future with Kent and Ken Garff Honda Downtown!

b - Nov 11, 2011

Just picked up my new cr-v from eric. he did a great job with listening to what i wanted and was looking for. he was upfront and honest the whole time. I would recomend buying from him even if your not looking for a new car. thanks again eric see you in the future!!!!

Angele - Nov 10, 2011

After having a horrible experience with Larry H Miller Honda I came to Ken Garff looking for the CRV that I wanted. Kent Paddock helped me get into the CRV I wanted and I love it!! He was very helpful and so great to work with. I have recommended Ken Garff to all my family and friends and plan on coming back for all my service on my CRV there without a doubt.. And I highly recommend Kent, he is awesome!

Moe - Nov 6, 2011

I'm still in the researching stage for buying a car, so I went to Ken Garff to take a look around. Kimberly helped me, and she was great! Knowledgeable, friendly, easy to work with, and helpful! She made the car-hunting process actually enjoyable (instead of being completely pressure-driven, as with many dealerships). I would definitely recommend going to Ken Garff Honda Downtown if you're in the market to buy! Best experience at a dealership that I've ever had!

J.R. - Nov 5, 2011

I was a clueless teenager looking for my very first car. I was very nervous because I knew nothing about cars, I had just got home from college. A couple days after I got back my dad took to Ken Garff Honda Downtown to look, when I was there I was very scared but then Jayson came to help and I didn't feel scared anymore. If it were not for his kindness and low stress I problably wouldn't have even thought of buying from Ken Garff. Sadly I didn't have enough money to buy and he said "Come back anytime and I will be here to help you." I would recommend Jayson and Ken Garff Honda to anybody!

Case - Nov 5, 2011

I have five kids which can make it hard to find the right car but when I went in to Ken Garff Honda to buy a car I just didn't know what I wanted. Jayson helped me find what I need which was my 2011 Honda Odyssey van, whenever I go to get a car I would recommend going to Ken Garff Honda Downtown and seeing Jayson. He is very good, very low pressure, and very nice.

Sparepair - Nov 5, 2011

OUTSTANDING!! The 2012 Civic Hybrid AND the personnel ;>) The cast of characters is long but I will begin with Gerry Turbides. He was knowlegeable, very friendly and held eye contact throughout our entire meeting. I also never felt pressured in any way. I even got him to switch wheels with another vehicle to customize mine perfectly!! ( Inventory had been limited by the Japanese Tsunami so this was greatly appreciated..) Chris in the finance dept. was great and I bought every extended warranty. Coming in the next day to have accessories installed was a pleasure. Don is probably the nicest service manager I've ever met. He literally stopped what he was doing several times when I approached him with questions. Kudos also for the great snacks in the waiting area. It's nice that they have treats for us Haha! Shuttle drivers Judson and Dick were both really prompt and we had nice conversations. Also a great service I wasn't expecting. Got some errands done while the vehicle was being customized. I also had the pleasure to speak ...

jesus - Nov 5, 2011

Went To ken Garff Honda and worked with Gerry, He was GREAT! He took care of all of my needs. I would Recommend Gerry to all my friends and family to work with. It was a Great experiance!

Tyler - Oct 17, 2011

Great experience! I wanted to sell my truck without the hassle of selling it privately. I went to autotrader and received a trade-in for cash quote. Ken Garf Honda was one of the buying centers listed. I went in and was quickly greeted at the door asking if I needed help. I explained to them I was there to sell my car and was introduced to Earnie. He inspected my car, test drove it, pulled all the relevant docs (carfax, nada report, kbb,etc). He then adjusted the price of the autotrader offer (slightly less than what autotrader said) based off anything he had found wrong with my truck. He explained with great detail why the price was changed and presented his buy offer. It wasn't too far off from what autotrader quoted me so I accepted the buy offer, signed a couple legal document, and a check quickly followed. The entire process took roughly 1 hour. To be honest, the price they gave me for my truck wasn't too far off from what I would have received if I had sold it privately. I was incredibly happy and the process was stress free. I highly recommend this dealership!

Katherine B. - Oct 16, 2011

Leased a 2012 Accord EX-L V6 Coupe from Scott Layton at Ken Garff Honda downtown!! I am thrilled, because this is totally my dream car! Bottom Line: Scott Layton at Ken Garff Honda is the best. I came in thinking I would be stuck getting another used car because I was upside down in my old one, but Scott talked to me about what I really wanted and what my financial goals were, and we figured out that I could get into a lease on a BRAND NEW car for less than I was paying per month on my 2003 car, and that leasing would put me into a way better position financially at the end of the 3 year term. Scott found me exactly the car I wanted, and was not only super nice and friendly, but he worked his butt off to get me the very best deal possible. He even brought in the finance manager, Chris Lenker, to help get my payments even lower--which he did! Chris was not your typical uptight finance guy, he was really cool and friendly, and awesome with explaining everything to me about the lease. He also followed up to let me know when my car was ready for me to pick up. No one there pressured me AT ALL, or did any of those pushy tactics, like telling me the finance guy would only crunch the numbers harder if I signed a promise to buy the car that day if could get the number I wanted (which they tried on me at three other dealerships!). No shady shenanigans like that at Ken Garff! In fact, the best part of the whole experience was that I could honestly tell that Scott and Chris were just as determined to get me the best deal possible as I was. What a great feeling! The day I got my car, Scott spent an hour going over the owner's manual and all the other details with me to make sure I understood everything I needed to know about my car. Then another awesome employee, Brandon Crapo, actually sat with me in my new car and walked me through setting up all the features. It was awesome!! Everyone there was so attentive and cool to work with, it was like buying a car with friends, SO...I will never buy a car anywhere else, and I will be recommending to everyone I know who's thinking of buying a car, even one that isn't a Honda, to start at Ken Garff first, and ask for Scott--I know they will walk away as happy as I did!!

Kelly - Oct 14, 2011

Purchased a Honda CRV from Eddie at Ken Garff in Salt Lake. The whole experience was pleasant and easy. Eddie and Al worked with us on the price of the SUV and the trade-in value of the vehicle we had. The interest rate was also great. Eddie has followed up on everything - the customer service was outstanding on all levels. It's nice to feel we got a great deal and to know we have Ken Garff there for any future warranty work, repairs and oil changes. We were very satisifed with all the staff that worked with us, and appreciate Eddie's attentiveness to what we wanted to achieve in buying a new SUV.

Michael - Oct 14, 2011

Got a Suzuki Aerio SX from Kimberly at Ken Garff. After a long struggle of trying to find a car to buy off of the internet, Kim was like a breath of fresh air, she showed us everything in our price range and was extremely helpful, patient, and kind. Driving that car off the lot was like having a huge burden lifted. Thanks so much Kim and Ken Garff, I know who I will call next time I need a car!

max - Oct 10, 2011

Just picked up a ride at k garff. could NOT leave the parking lot without the new pilot. great features all standard on the vehicle. Joey and Brandon helped us set everything up. I'll never buy another vehicle anywhere else.

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